We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location
*Estimated Shipping Time
United States
10-30 Business days
Canada, Europe
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
Asia
10-20 Business days
Africa
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
You receive the wrong item
You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
Other exceptional circumstances outside the control of bassfishingtips.us
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Real customer reviews
Rated 5.00 out of 5 based on 19 customer ratings
19 reviews
100% of buyers enjoyed this product!
5 stars
( 19 )
4 stars
( 0 )
3 stars
( 0 )
2 stars
( 0 )
1 star
( 0 )
Rated 5 out of 5
V***n –
Very fast! The quality is excellent!
Rated 5 out of 5
A***n –
Everything came very quickly, everything is fine, spring will come, we will try.
Rated 5 out of 5
E***v –
I’ll try and add
Rated 5 out of 5
O***v –
Delivery to the Perm region 11 days. The store put a gift. While I tried one rotate, it works well to catch one pencil
Rated 5 out of 5
Y***z –
Delivery to Belarus is about two weeks. Description corresponds. An excellent set of gear, contains just a huge number of hooks and stripes. Even the sticker as a small gift.
Rated 5 out of 5
V***v –
The supersky set did not try yet, but was very pleased.
Rated 5 out of 5
E***a –
I arrived quickly, packed on conscience, the box is wrapped with a navel in several layers. In reality it looks smaller, the contents in the box are laid quite tightly, but everything corresponds.
Rated 5 out of 5
R***r –
All OK
Rated 5 out of 5
S***v –
For such a price-good gloss
Rated 5 out of 5
M***i –
fastest delivery, many layer safety packaging, as described, definitely got my recommendation
Rated 5 out of 5
A***v –
Good
Rated 5 out of 5
A***r –
Received quickly conform to the photo very good spoon
Rated 5 out of 5
I***V –
Fine buy
Rated 5 out of 5
Customer –
Meets the description
Rated 5 out of 5
D***o –
Reliably packed, the store of 2 silicone as a gift still put. The box is very convenient and practical. Recommend!
Rated 5 out of 5
Customer –
Nice, Post office misplaced package and claimed with tracking number. USPS tracking number is your tracking number minus first 9 digit. in this way, usps can track their package status once they received. Thanks. Dispute was resolved.
Rated 5 out of 5
R***r –
Thank you for the green gift
Rated 5 out of 5
V***v –
Good set
Rated 5 out of 5
D***v –
He got it. Everything came intact, according to the description and the requirements of the order. Track number was tracked all the way. The store sent the order quickly, the parcels combined on the border with other my orders. On this delivery was faster. The set itself is excellent, I myself was not a fisherman, I took as a gift for a fisherman’s friend, so he was pleased. Yes, and in the store for this price of such a quantity do not take. In general, the counting set, it is worth taking. Thank you for the service, prosperity store.
and we will help you enjoy your winter fishing.
V***n –
Very fast! The quality is excellent!
A***n –
Everything came very quickly, everything is fine, spring will come, we will try.
E***v –
I’ll try and add
O***v –
Delivery to the Perm region 11 days. The store put a gift. While I tried one rotate, it works well to catch one pencil
Y***z –
Delivery to Belarus is about two weeks. Description corresponds. An excellent set of gear, contains just a huge number of hooks and stripes. Even the sticker as a small gift.
V***v –
The supersky set did not try yet, but was very pleased.
E***a –
I arrived quickly, packed on conscience, the box is wrapped with a navel in several layers. In reality it looks smaller, the contents in the box are laid quite tightly, but everything corresponds.
R***r –
All OK
S***v –
For such a price-good gloss
M***i –
fastest delivery, many layer safety packaging, as described, definitely got my recommendation
A***v –
Good
A***r –
Received quickly conform to the photo very good spoon
I***V –
Fine buy
Customer –
Meets the description
D***o –
Reliably packed, the store of 2 silicone as a gift still put. The box is very convenient and practical. Recommend!
Customer –
Nice, Post office misplaced package and claimed with tracking number. USPS tracking number is your tracking number minus first 9 digit. in this way, usps can track their package status once they received. Thanks. Dispute was resolved.
R***r –
Thank you for the green gift
V***v –
Good set
D***v –
He got it. Everything came intact, according to the description and the requirements of the order. Track number was tracked all the way. The store sent the order quickly, the parcels combined on the border with other my orders. On this delivery was faster. The set itself is excellent, I myself was not a fisherman, I took as a gift for a fisherman’s friend, so he was pleased. Yes, and in the store for this price of such a quantity do not take. In general, the counting set, it is worth taking. Thank you for the service, prosperity store.