Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of bassfishingtips.us
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Shipping 35 days, quality is good
Came quickly, the description corresponds. On The case has not yet checked
Seller Many thanks, everything came quickly and the quality is good
Fast shipping. All OK.
Beautiful, brilliant fish. I don’t understand anything about it. I took Kumu for a gift.
Everything is super! Thank you store!
Very interesting lures. made perfectly. purchase satisfied. store-thank you!
All Super, fast delivery, the goods match, will try in business
Everything came!!! Up to SPB reached in a month!!! Everything is super!!!
Description at 100% confirmed
Seller respect! Very satisfied
All of good, quality looks good. Don’t just have to try it out at sea.
Good quality lure. package came quickly. can be trusted store
The quality is excellent, I will try in the spring. Thank you.
The goods came sooo quickly! I didn’t even expect it. The wobbler itself is executed normally, let’s see how long it will last when used. On the package are not written characteristics, will have to recover in fact.
Thank you very quickly Everything is packed well
I bought it on Dec 3, 19. I received it on Dec 17. Very fast shipping. Nice store and I’m satisfied with the quality of goods.
Received in a month. Испытаю summer
Shipping month, parcel tracked, item match description, we will try to catch
Looks not bad. Shipping fast
At first glance, everything is fine.
Quality lacquer coating. “Rainbow” eyes. Very mobile.
Came quickly, corresponds to the description.
Delivery to Kolomna in 37 days. Everything is safe. Thank you to the store, I recommend it to everyone.
Duja schvidko arrived. RIBA yak can do it. I recommend the store.
It took a while but it was worth it. Thank you
Everything is fine
Zakzyval 11.11.19G. For 203 rubles, arrived in 5 weeks, in a puffy package. The product corresponds to the description, in the center a wide, dense material. The appearance is flexible, the surface is smooth, the shape of the fish is painted with varnish. In the case I did not try, I will check the season! Seller recommend.
Such as in the photo, a good fish. Thank you!
Performance quality is good Description corresponds We’ll wait for spring Seller recommend!
Is Super łowna, is my another this time for gift, recommend, great working in water though need to learn it lead
Deliver dia 18/12/2019
Thanks to the store I will check the work of lures on the water
Delivery month to Lipetsk packed well in the spring I will add a review.
Looks even very… Waiting for the season
I am satisfied with the Harosh quality
Cool good quality
Cool fish, floats beautifully)
Fish of my dreams
I liked it. Looks cool and natural… I’m gonna blow something big on her. .. Well, or even though something to catch))) Pike still has another vision for bait. By the way, the hooks are very sharp
Bait went to the Saratov region. 1 month. It’s all right. Thank you very much to the store!
5 stars for the wobbler
The fish is cool, as in the photo, came quickly to see how it will manifest itself in the case… Thank you very much store
Everything is whole, very easily elected, like a real fish, hooks are very sharp.