We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location
*Estimated Shipping Time
United States
10-30 Business days
Canada, Europe
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
Asia
10-20 Business days
Africa
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
You receive the wrong item
You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
Other exceptional circumstances outside the control of bassfishingtips.us
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Real customer reviews
Rated 5.00 out of 5 based on 18 customer ratings
18 reviews
100% of buyers enjoyed this product!
5 stars
( 18 )
4 stars
( 0 )
3 stars
( 0 )
2 stars
( 0 )
1 star
( 0 )
Rated 5 out of 5
R***k –
Item received everything works fine
Rated 5 out of 5
M***a –
The sensor came not serviceable. opened dispute money returned
Rated 5 out of 5
W***w –
I will test in the pool 🙂
Rated 5 out of 5
R***r –
Delivery to the Kaliningrad region most of the time by courier, packaging quality is all right. I’ll try to check tomorrow.
Rated 5 out of 5
O***o –
In demo mode works. We’ll check on the water
Rated 5 out of 5
L***a –
Goods arrived in two weeks well packed. Two pieces in one package have passed without tax and duty. Not yet tested. Probably only for spring will test.
Rated 5 out of 5
E***v –
Looks like normal. Only broke in the first time of use. The yellow ball stopped working. Blue indicators did not shine. Money to the wind.
Rated 5 out of 5
I***v –
Excellent packaging. Delivery to the door. Everything beeps, flashes, shines. Spring check. Took on sale for 3 K with all pies, which can not but please. I recommend! Seller good luck in business!
Rated 5 out of 5
S***v –
Thank you, turned on-works! But the main Check will be on the water. Shows depth and temperature.
Rated 5 out of 5
P***p –
Delivered yesterday AND today proven. Really worth!! Thanks.
Rated 5 out of 5
*. –
It came on time, the package as described, delivered by courier, I’ll try in holes on the weekend
Rated 5 out of 5
I***y –
Uncle! Otrimav. Packed by Duge yakisno, and the judges of the vm’yatin on the plate are not Darma so packed. It’s good to see you. Rozumiyu, who is all to create a test drive, ale Yogo more than a Bulo. Yak viproyu-I will finish! 🙂
Rated 5 out of 5
Customer –
Everything is fine, as in the description full set, came working on the water to check
Rated 5 out of 5
Customer –
Delivery a little more than a month to the Dnieper. In Democrat mode works, it is necessary to test on the water! I think to study new places will go!
Rated 5 out of 5
S***m –
Guys I recommend to everyone, the echo sounder is good, delivery by Courier 5 days before the apartment, I order 2 friends, my checked, everything corresponds to the description, the store of respect
Rated 5 out of 5
A***k –
Shipping fast order can be tracked thank the store by message where your parcel is
Rated 5 out of 5
V***n –
The goods are delivered 20 days before St. Petersburg. packed perfectly, even the post of Russia could not punch an additional polystyrene box. there is a manual on the Russian. rechargeable main unit and sensor. how will work on the current-the question is open. there’s no way to check now. i’ll check-I’ll add the description. the store is completely satisfied.
Rated 5 out of 5
G***r –
Packing is super, on the water has not yet tested.
R***k –
Item received everything works fine
M***a –
The sensor came not serviceable. opened dispute money returned
W***w –
I will test in the pool 🙂
R***r –
Delivery to the Kaliningrad region most of the time by courier, packaging quality is all right. I’ll try to check tomorrow.
O***o –
In demo mode works. We’ll check on the water
L***a –
Goods arrived in two weeks well packed. Two pieces in one package have passed without tax and duty. Not yet tested. Probably only for spring will test.
E***v –
Looks like normal. Only broke in the first time of use. The yellow ball stopped working. Blue indicators did not shine. Money to the wind.
I***v –
Excellent packaging. Delivery to the door. Everything beeps, flashes, shines. Spring check. Took on sale for 3 K with all pies, which can not but please. I recommend! Seller good luck in business!
S***v –
Thank you, turned on-works! But the main Check will be on the water. Shows depth and temperature.
P***p –
Delivered yesterday AND today proven. Really worth!! Thanks.
*. –
It came on time, the package as described, delivered by courier, I’ll try in holes on the weekend
I***y –
Uncle! Otrimav. Packed by Duge yakisno, and the judges of the vm’yatin on the plate are not Darma so packed. It’s good to see you. Rozumiyu, who is all to create a test drive, ale Yogo more than a Bulo. Yak viproyu-I will finish! 🙂
Customer –
Everything is fine, as in the description full set, came working on the water to check
Customer –
Delivery a little more than a month to the Dnieper. In Democrat mode works, it is necessary to test on the water! I think to study new places will go!
S***m –
Guys I recommend to everyone, the echo sounder is good, delivery by Courier 5 days before the apartment, I order 2 friends, my checked, everything corresponds to the description, the store of respect
A***k –
Shipping fast order can be tracked thank the store by message where your parcel is
V***n –
The goods are delivered 20 days before St. Petersburg. packed perfectly, even the post of Russia could not punch an additional polystyrene box. there is a manual on the Russian. rechargeable main unit and sensor. how will work on the current-the question is open. there’s no way to check now. i’ll check-I’ll add the description. the store is completely satisfied.
G***r –
Packing is super, on the water has not yet tested.