We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location
*Estimated Shipping Time
United States
10-30 Business days
Canada, Europe
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
Asia
10-20 Business days
Africa
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
You receive the wrong item
You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
Other exceptional circumstances outside the control of bassfishingtips.us
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Real customer reviews
Rated 4.95 out of 5 based on 21 customer ratings
21 reviews
100% of buyers enjoyed this product!
5 stars
( 20 )
4 stars
( 1 )
3 stars
( 0 )
2 stars
( 0 )
1 star
( 0 )
Rated 5 out of 5
D***d –
great product
Rated 5 out of 5
O***v –
I recommend everything well
Rated 5 out of 5
Customer –
The product is good, very light. I hope to serve for a long time!
Rated 5 out of 5
A***n –
It was my first time buying anything over the internet. Bloody awsome. Thankyou very much. It was easy
Rated 5 out of 5
R***n –
The product was received quite quickly, externally fully corresponds to the image and description on the site, packed qualitatively.
Rated 5 out of 5
A***v –
The product is exactly according to the description. Thank you! Prodovets recommend.
Rated 5 out of 5
L***y –
wow super fast shipping, I’m so impressed and the items were perfect, thanks
Rated 5 out of 5
J***l –
Like cane. THE Reel looks good. Testing
Rated 5 out of 5
R***s –
Perfect product, very fast, product is true Photo… Loved.
Rated 5 out of 5
N***n –
Quality goods in summer Test packed well can be bought
Rated 5 out of 5
G***k –
good
Rated 5 out of 5
Customer –
Spinning is made qualitatively, there are no complaints. Folds very compact. The coil is not bad for its money, it turns gently, did not notice the backlash. Build spinning noodle. I bought it to be in the glove compartment of the car, whether it is not enough on the river to find a ring or a turntable to leave
Rated 5 out of 5
A***u –
Everything is amazing! Very nice products! Just like in the description and pictures! I recommend the products and store!
Rated 5 out of 5
J***o –
It seems of very good quality and I arrive quickly
Rated 5 out of 5
B***r –
Still not used
Rated 5 out of 5
G***c –
Okey
Rated 5 out of 5
S***o –
Outside spinning fire! Delivery fast, packed was good!
Rated 4 out of 5
P***t –
Still not experienced. But has good appearance
Rated 5 out of 5
S***s –
As in description
Rated 5 out of 5
B***r –
Good morning everyone. Very grateful to service and product. All 100% as described. And delivery early. Congratulations to all involved. Can buy without fear. Stopped house then contacted the store to see why. And passed the house number. But not needed plug. Product arrived in 3 days after released. US is apprehensive because the first purchase. But the first of many. Thank you.
D***d –
great product
O***v –
I recommend everything well
Customer –
The product is good, very light. I hope to serve for a long time!
A***n –
It was my first time buying anything over the internet. Bloody awsome. Thankyou very much. It was easy
R***n –
The product was received quite quickly, externally fully corresponds to the image and description on the site, packed qualitatively.
A***v –
The product is exactly according to the description. Thank you! Prodovets recommend.
L***y –
wow super fast shipping, I’m so impressed and the items were perfect, thanks
J***l –
Like cane. THE Reel looks good. Testing
R***s –
Perfect product, very fast, product is true Photo… Loved.
N***n –
Quality goods in summer Test packed well can be bought
G***k –
good
Customer –
Spinning is made qualitatively, there are no complaints. Folds very compact. The coil is not bad for its money, it turns gently, did not notice the backlash. Build spinning noodle. I bought it to be in the glove compartment of the car, whether it is not enough on the river to find a ring or a turntable to leave
A***u –
Everything is amazing! Very nice products! Just like in the description and pictures! I recommend the products and store!
J***o –
It seems of very good quality and I arrive quickly
B***r –
Still not used
G***c –
Okey
S***o –
Outside spinning fire! Delivery fast, packed was good!
P***t –
Still not experienced. But has good appearance
S***s –
As in description
B***r –
Good morning everyone. Very grateful to service and product. All 100% as described. And delivery early. Congratulations to all involved. Can buy without fear. Stopped house then contacted the store to see why. And passed the house number. But not needed plug. Product arrived in 3 days after released. US is apprehensive because the first purchase. But the first of many. Thank you.
I***v –
+100/500